Shipping policy

SHIPPING POLICY

General Information

We are committed to processing and fulfilling all orders with care and diligence. Orders are processed in the order in which they are received, subject to product availability and payment verification. We reserve the right to cancel or delay any order at our sole discretion.

Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. Shipments to U.S. territories, APO/FPO/DPO addresses, and international destinations may be subject to additional restrictions, fees, or limitations, and are offered at our discretion.

Shipping Methods and Carriers

We utilize a variety of carriers and shipping methods to fulfill orders, including but not limited to the United States Postal Service (USPS), United Parcel Service (UPS), FedEx, and other third-party logistics providers. The selection of carrier and shipping method is determined at our discretion based on order characteristics, destination, and operational considerations.

Shipping Rates

Applicable shipping fees are calculated at checkout based on the destination address, package weight, dimensions, and selected shipping method. All shipping charges are non-refundable unless the return or refund is the result of our error.

Order Processing

Orders are subject to verification and approval prior to shipment. We do not guarantee processing or shipment on weekends or recognized federal holidays. Processing may be delayed due to high order volume, inclement weather, carrier disruptions, or other circumstances beyond our reasonable control.

Delivery

Delivery is subject to carrier performance, weather conditions, natural disasters, public health emergencies, labor disputes, governmental actions, and other factors outside our control. We do not guarantee delivery by any specific date or within any specific timeframe. Risk of loss and title for items purchased pass to the purchaser upon delivery to the carrier.

Address Accuracy

It is the sole responsibility of the customer to provide a complete and accurate shipping address at the time of purchase. We are not liable for delays, non-delivery, or additional costs resulting from an incorrect, incomplete, or undeliverable address provided by the customer.

Lost or Damaged Shipments

In the event that a shipment is lost or damaged in transit, customers must contact us promptly. We will make reasonable efforts to assist in filing a claim with the applicable carrier; however, we do not assume liability for loss or damage caused by the carrier. All claims are subject to carrier investigation and resolution procedures.

Returns and Refusals

Packages refused by the recipient or returned to us due to an undeliverable address may be subject to restocking fees and will not be eligible for a refund of original shipping charges.

Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our shipping policy at any time without prior notice. Continued use of our website following any such modification constitutes acceptance of the revised policy.

Contact

For inquiries regarding your shipment, please contact our customer support team through the contact information provided on our website.